GalleryWhy do transit agencies contract out services? It may be down to how managers view outsourcing.
Public transit managers in America’s towns and cities often face pressure to outsource transport services because of the potential to bring cost savings. But, evidence suggests that these cost-savings rarely occur. In new research which surveys transit managers, Olga Smirnova and Suzanne Leland investigate why contracting-out remains popular despite this apparent lack of cost-savings. They find that managers of […]
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