GalleryThe difficulties of Healthcare.gov need to be seen in the context of an acrimonious political climate and the poor record of large and complex IT projects.
The past week has seen enormous criticism leveled at the rollout of the Affordable Care Act’s online enrollment platform, HealthCare.gov. Jane E. Fountain looks at the development of HealthCare.gov, and argues that the present delays and difficulties must be seen in the wider context of an incredibly complex system across public and private sectors, involving 55 contractors, five government agencies, […]
